Terms of Service

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*Effective Date:* 1st September, 2023

Welcome to *Atpata*! These Terms of Service ("Terms") govern your use of our website and the purchase of products through our platform. By accessing or using our website, you agree to comply with and be bound by these Terms. Please read them carefully before using our services.

1. General Conditions*

By accessing or using our services, you confirm that you are at least the age of majority in your country or state of residence. You agree to use our website and services for lawful purposes only. Any violation of these Terms may result in termination of your access to our website.

2. Product Information*

We aim to provide accurate descriptions of the products available on our website. However, we do not guarantee that product descriptions, images, or other content are completely error-free. The actual packaging and ingredients of products may vary.

3. Orders and Payments*

All orders placed through our website are subject to acceptance by *Atpata*. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or issues with payment authorization.

- Prices for our products are subject to change without notice.

- All prices are inclusive of applicable taxes unless otherwise specified.

- Payments must be made in full at the time of purchase. We accept major credit/debit cards and other online payment methods.

 4. Shipping Policy*

We process and ship orders as quickly as possible. Please note the following shipping policies:

- Orders are shipped within 4-5 business days.

- Shipping times may vary depending on your location and external factors like holidays or unforeseen delays.

- We are not responsible for delays caused by the shipping carrier or customs clearance for international orders.

5. Refunds and Returns*

We want you to be satisfied with your purchase. Please read our refund and return policy carefully:

- *Refund Eligibility*: Refunds are available for damaged or defective products. To be eligible for a refund, you must notify us within 7 days of receiving your order.

- *Returns*: If you receive a damaged or incorrect item, you must return the product in its original packaging. We reserve the right to refuse a refund if the item is not returned in its original condition.

- *Refund Process*: Upon receiving and inspecting the returned product, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 7 days.

- *Non-Refundable Items*: Due to hygiene and safety reasons, consumable products that have been opened or partially used are non-refundable.

6. Cancellations*

- *Order Cancellation*: You can cancel an order within 24 hours of placing it, provided that it has not yet been shipped. Once the order is shipped, it cannot be canceled.

- *Cancellation by Us*: We reserve the right to cancel any order for reasons including but not limited to product unavailability or pricing errors. In such cases, we will notify you and issue a full refund.

7. Intellectual Property*

All content on this website, including but not limited to text, images, logos, and product information, is the intellectual property of *Atpata*. You are prohibited from using any content without our prior written consent.

8. Limitation of Liability*

In no event shall *Atpata* or its affiliates be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products. We do not guarantee that our website will be uninterrupted or error-free.

9. Privacy Policy*

We respect your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

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10. Governing Law*

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India.

11. Changes to Terms of Service*

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services after changes are posted constitutes your acceptance of the updated Terms.

12. Contact Information*

If you have any questions about these Terms, refunds, or cancellations, please contact us at:

*Email:* hello@atpata.com  

*Phone:* 81003 38007  

*Address:* Bengaluru, India